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| August 22, 2015 |
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Inspiration Lanscaping by Henry
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| It was my first experience of buying a "dump truck" F 350 2015 and I felt a little nervous because I do not speak very well the English language, but thanks to met Don Bashak the purchase was made me very easy, because if you know how to treat people equally regardless of race, color or language, Don Bashak Thanks for helping me buying my Truck F 350, "2015". we Hispanics need more people like you in order to grow our business. Thank you.. | |
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Read full review on DealerRater |
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| August 21, 2015 |
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Jeffrey Sullinger
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| As usual we had a great experience with our last service appointment | |
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Read full review on Cars.com |
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| August 20, 2015 |
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Chris Bryant
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| Everyone was very friendly, and I felt honest as well when it came to the items my car needed/was recommended in addition to my oil change. The main waiting room is massive... seems like wasted space. Maybe add an arcade? =D | |
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Read full review on Cars.com |
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| August 18, 2015 |
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Kat
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| I have a certified pre-owned Focus. Nice car! This was a 30,000 mile service. There were a few things done that I am not sure needed to be done like flushing the transmission at 30,000 miles. When I mentioned to a mechanic friend that this was done his comment was that this is still a new car and did not need to be done. I wish | |
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Read full review on Cars.com |
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| August 18, 2015 |
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Frank Kuhlwein
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| My wife and I went to Colonial Ford for our first time 3 years ago during our car search. The less than complimentary comments we had heard over the years about car dealerships had us dreading the car buying process. Were we ever pleasantly surprised From our first meeting to present day we have had the pleasure of dealing with th | |
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Read full review on Cars.com |
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| August 17, 2015 |
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Mitchell Beck
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| I've been a Colonial Ford customer for years and years. They always treat me well and do a great job at a reasonable price. | |
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Read full review on Cars.com |
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| August 17, 2015 |
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Joyce Cullen
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| Car was ready in the time it was promised. Wifi was good | |
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Read full review on Cars.com |
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| August 15, 2015 |
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Charles Yarish
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| Good customer care reps! Keep up the good work!xxxxxxxxxxxxxxxx | |
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Read full review on Cars.com |
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| August 11, 2015 |
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Linda Hogan
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| It was a pleasure to go into a nice clean service area. The gentlemen that helped me was very nice. I had a chip on the back door and ask if they could touch this up as I was a pin hole but noticeable. I was not happy as they touched it up but it was not flat. it was like a splatter of paint. I let the customer service person kn | |
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Read full review on Cars.com |
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| August 11, 2015 |
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Debra Dutches
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| Colonial ford service is always quick and efficient. | |
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Read full review on Cars.com |
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| August 11, 2015 |
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Donald Williams
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| Ford Escape---Service prompt & courtesy. Waiting room clean, comfortable, computers very useful. Good experience for first time for service. | |
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Read full review on Cars.com |
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| August 10, 2015 |
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Sammy'sMom
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| Recently leased a Ford Escape. The experience with Tom couldn't have been better. He helped us find exactly what we wanted and his tutorial on all of the workings of the car was terrific as well. Top notch customer service! Would definitely shop at this dealer again would definitely recommend this dealership and Tom to a friend. | |
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Read full review on DealerRater |
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| August 10, 2015 |
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Anatole Harkawij
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| 2014 Edge. Service was great! Staff was terrific! | |
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Read full review on Cars.com |
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| August 10, 2015 |
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Barbara Manno
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| excellent service on Friday aug 7th for a 7:30 oil change and tire rotation on my 2008 milan. I was surprised and happy it was done so fast. your guys are fantastic | |
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Read full review on Cars.com |
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| August 06, 2015 |
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Steven Hubbard
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| As usual, all went perfect. Mike Meyer was on point as was Mark Paladino. Always enjoy doing business | |
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Read full review on Cars.com |
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| August 03, 2015 |
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Frederic Gindraux
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| very prompt and friendly service delivered car when promised | |
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Read full review on Cars.com |
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| August 03, 2015 |
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Edward Coelho
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| As usual the BEST service department in the area !! | |
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Read full review on Cars.com |
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| August 02, 2015 |
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John Suchy
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| The vehicle was ready when the staff said it would be...all problems addressed and remedies. | |
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Read full review on Cars.com |
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| August 02, 2015 |
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2014Escape9502
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| I found the 2014 certified used Escape on your website. I already knew what I wanted before visiting the dealership. Steve Zavatsky came out to greet me, and took care of every detail. This is the third vehicle we have purchased from Colonial Ford in Danbury, and the prior experiences were n... | |
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Read full review on Edmunds |
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| July 28, 2015 |
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Chipman
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| Very nice folks and always courteous! I had another nice experience and would recommend them to all! Is that 25 words yet? I guess so! | |
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Read full review on DealerRater |
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| July 28, 2015 |
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Donna Warner
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| I have a 2009 Ford Mustang that I love! My air conditioning was not working efficiently. The service team conducted a complete test of the system and corrected the problem. I was very happy that I needed only two minor parts to correct the problem. The system works great now. | |
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Read full review on Cars.com |
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| July 27, 2015 |
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John Neff
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| Met with Don Bashak with questions about hybrids. He was very knowledgable. The plug Fusion is a completely different type of car than i have ever driven before - Don had all the answers.There wasn't a hint of pushing to make a sale. I've owned the car for over a week now and love it. Don is the best. | |
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Read full review on DealerRater |
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| July 23, 2015 |
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critesm
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| Don Bashak and Mark Paladino represent the best in professional selling. Courteous, knowledgeable, provided a balanced and unbiased perspective on car and financing options. Ended up purchasing a 2015 Ford Escape Titanium. What a car! I will buy another Ford from Don and Mark in the future. This dealership gives provides me with trust and confidence, plus a nice dose of humor too :-) Bob Simonelli also participated in the selling process, and having purchased Fords in prior years with Bob as a f | |
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Read full review on DealerRater |
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| July 22, 2015 |
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ajedwards
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| My experience with Don Bashak was great, he made us feel comfortable from the moment my wife and son walked in. He made the process very effortless. | |
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Read full review on DealerRater |
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| July 21, 2015 |
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crsgroupholdings
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| My experience with Colonial Ford especially with Stephen Zavatski was fantastic. I was in the market the last three months to purchase a 2012-2014 Ford F150 Lariet. One I saw a few months back I missed on after being second in line. Stephen knew exactly what I was looking for and contacted me last week with even a better model. Patience does pay off. They are highly professional and the process went over very smoothly. Very happy with the level of service and highly recommend you see S | |
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Read full review on DealerRater |
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| July 20, 2015 |
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AnneA6702
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| I bought a 2016 Ford Explorer Limited. The salesman David Z. was very helpful and knowledgeable. He didn't pressure us, he knew all about the vehicles we were interested in, and he made us aware of all our options. He even stayed 2 hours late for us during one of our meetings. We were trading in ... | |
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Read full review on Edmunds |
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| July 17, 2015 |
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jst555
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| Overall a positive experience with the car and the salesman (Tom Spegnolo). I would recommend both Tom and Colonial Ford. The entire staff is very professional and very aware of making the buying experience very smooth. As for Tom, he was very engaging and quite funny. Jason Walker was also very helpful with the financial process. Just a good experience all the way around! | |
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Read full review on DealerRater |
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| July 17, 2015 |
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Marilyn S. Miller
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| Bought my car from Colonial (second one) after an accident and was treated very well, as always. All Service visits have been most satisfactory, and yesterday's was better than ever. Mike was very helpful, and my previously ordered touch-up paint was in the car when I was ready to leave. Thanks to all, tho' I miss the old service cou | |
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Read full review on Cars.com |
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| July 17, 2015 |
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Grace Catalano
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| My Mitsubishi Spyder is a dream and I'm happy I found it. Jim Crosby was a big help in showing me some of the bells and whistles so I could enjoy my test drive. The pick-up process was trouble-free and although it's not a Ford, I would certainly suggest your dealership and Jim should the occasion arise. | |
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Read full review on Cars.com |
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| July 15, 2015 |
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John Huray
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| Nice waiting room. Service done in a timely manner | |
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Read full review on Cars.com |
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| July 14, 2015 |
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Carmen Desocio
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| The experience was good for the work I requested. Unfortunately I headed out on vacation on Monday this week and my car broke down on my way to New Hampshire. I have a rental now and my car was towed to a Ford dealership in Mass. to find out why it died on the highway. I just can't catch a break. I had it serviced for the safety chec | |
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Read full review on Cars.com |
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| July 13, 2015 |
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homeofolsen
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| Tim Barrett, of Colonial Ford in Brookfield, CT, handled the sale of my Ford van and was excellent in every detail. Very professional, fair, responsive and friendly. Colonial Ford is lucky to have him. I am in the market for a Mercury Grand Marquis and will buy from Colonial Ford again if the opport... | |
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Read full review on Edmunds |
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| July 11, 2015 |
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Grateful9633
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| I am still overwhelmed by the amazing treatment and service I received. This is not just a dealership filled with competent salespeople, it's a place filled with truly good people. I LOVE my new Fusion!!! | |
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Read full review on Edmunds |
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| July 10, 2015 |
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Robert Flynn
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| The 40,000m mile service was done on time and the staff were very helpful | |
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Read full review on Cars.com |
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| July 09, 2015 |
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Christine Pruss
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| Car was in due to a recall. Prompt checkin and check out | |
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Read full review on Cars.com |
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| July 08, 2015 |
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Cat Engel
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| I recently purchased a 2016 Ford Fusion. The experience was much better than I expected it would be. I had intentions to shop around, but Tom Spegnolo made the experience easy, fun and gave me a good price from the start that I had no reason to go elsewhere. The whole process was painless. Tom continues to reach out to me and let me know he is available for any questions that I may have. Also, the financing was an easy experience. Great group of people at Colonial Ford! Overall, very sati | |
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Read full review on DealerRater |
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| July 08, 2015 |
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Christian Willaum
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| Technician and service representative were extremely honest. After diagnosing two expensive problems with my Ford fusion, they fixed one and were able to determine that the second problem was not an issue. They could have easily replaced the part at great expense since I had authorized it. Vinny and the technician kept in contact thr | |
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Read full review on Cars.com |
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| July 08, 2015 |
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Theresa Eberhard
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| i know that I just love my Ford Fusion, But I love Colonial Ford and the care and ease with which the do business. Such a difference from my former dealer. The entire staff is friendly, outgoing and was to talk with about business. | |
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Read full review on Cars.com |
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| July 07, 2015 |
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Victor Francis
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| Car was in shop due to recall. Appointment was given in a timely fashion. Car was ready when promised. A visit to the part shop to get touch up paint was also a pleasant experience. Service is always good. Reps always personable and helpful. | |
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Read full review on Cars.com |
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| July 07, 2015 |
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Leo
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| I have been a customer of colonial fords for over 20 years. their professional and polite employees are the reason we keep coming back | |
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Read full review on Cars.com |
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| July 03, 2015 |
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Richard Englund
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| Everyone was helpful. It was my first trip to the new service center and it is a great improvement over the old one. Everyone from check-in to departure was courteous and made sure everything was handled well. Steve, the service advisor, was particularly outstanding in making sure that all was done properly. | |
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Read full review on Cars.com |
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| July 02, 2015 |
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Jane Zaborski
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| I just purchased a CPO Escape, my first CPO experience and my first Ford product. Tim Barrett is a super-star. He walked us thru every step, from listening to what kind of vehicle I needed to handing me the fob the day I picked up my new car. He was thorough on every point, but never pushy, always courteous and considerate of our | |
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Read full review on Cars.com |
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| July 02, 2015 |
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Tama Ray
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| Vinnie was awesome as an associate of Colonial Ford. I will take my car back to Colonial because of the way Vinnie treats me as a customer. He is friendly and honest. My car was serviced in a timely manner and I am always presented with details of what they did to my car during that visit. Definitely recommend Colonial and Vinnie | |
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Read full review on Cars.com |
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| July 02, 2015 |
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Denise M.
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| I was impressed with the service I received at Colonial Ford. They were attentive, helpful, and really listened when I was telling them what type of vehicle I wanted. I also like that I felt welcomed by the staff. I work in customer service myself so that is a huge deal breaker for me, but Colonial Ford exceeded my expectations. | |
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Read full review on Cars.com |
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| July 01, 2015 |
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Peter Ruvolo
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| The guys in the Service Dept. and the Shop were great. They did a great job servicing & repairing my Ford 500, as they have done numerous times in the past. It's just that it took sooooo long for the needed parts to come in from the Ford manufacturer! | |
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Read full review on Cars.com |
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| July 01, 2015 |
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Patterson Shafer
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| Very fast very friendly - very thorough with scheduled maintenance | |
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Read full review on Cars.com |
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| July 01, 2015 |
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Christine Daley
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| Every aspect of this service visit was exceptional. The valet was attentive and even gave me a ride home so I didn't have to wait and there was no loaner available. The service manager who helped me was friendly, quick and efficient and the estimate given was 100% accdurate. Kudos to the team! | |
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Read full review on Cars.com |
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| July 01, 2015 |
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Christine D.
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| Every aspect of this service visit was exceptional. The valet was attentive and even gave me a ride home so I didn't have to wait and there was no loaner available. The service manager who helped me was friendly, quick and efficient and the estimate given was 100% accdurate. Kudos to the team! | |
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Read full review on Yelp |
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| July 01, 2015 |
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GCPCT
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| Bought a '16 Explore Ltd. Steve was our sales associate and he was great: straightforward, responsive and honest. Great experience. Thank you. | |
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Read full review on Edmunds |
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| June 28, 2015 |
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Dominick Vento
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| Swervice dept keeps very good records and checks things that are due for service as well as what you bring the vehickle in for. | |
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Read full review on Cars.com |
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